In October 2014, Mr.Mina, purchasing director of a famous brand printing factory in Egypt,found Lily——our senior customer service commissioner, for hot melt adhesive powder and PET release films for heat transfer production.His factory is a influential printing factory in Egypt, many Egypt’s local heat transfer patterns are processed by the his factory.
As the local heat transfer industry develop is not very fast, there were several problems in his factory about screen printing.For example:their patterns were easy to fall off, the fastness and wash ability need improving. After have a clear understanding about customer’s situation, Lily recommended a set of screen printing production processes and solutions to Mr.Mina,and advised he to changes the applications of materials in current production process, combined with our materials and manufacturing process programs.He was very satisfied with the test’s result.As a result, since October 2014, customers are continuously purchasing heat transfer materials such as PET film, hot melt adhesive powder from us.
In early March 2016, Mr.Mina told Lily that he had a semi-automatic screen printing machine on the factory,which was low produce efficiency, high rejection rate and high rework rate.They wanted a more efficient mechanized machine than the manual one,to improve productivity and produce efficiency, increasing output and processing more orders. Knew about this, Lily recommended our powder dust machine to him,and sent operation videos and tutorials to him.
On October 21, 2016,Mr.Mina came to our office with the founder of company,production manager and purchasing technician. After a full day meetings,they confirmed the number of powder machine and other clear requirements. Paid a deposit of 50% on the spot,after that our factory started to adjust the production and assemble about powder machine, and finished shipment less than 1 month. Considering the long time shipping and unavoidable crash in the transportation process,we use eco-friendly wooden box to protect the machine.Exported strictly accordance with the export standards. After 45 days, customers received machine they were satisfied with our machines. Then our technical engineers and customer service commissioner through the video guide them the use method of equipment debugging and maintenance considerations.
Producing Combine with our PET film,hot melt adhesive powder and machine, improve their production efficiency,daily production is twice as much as previous manual production.
In these 3 years,they constantly purchase PET film, other screen printing materials from us and we constantly provide screen printing production solutions for them,to ensure the quality and to help them to improve the local production printing processing capacity.